• (02) 9194 4411
    • 3 Pillars – Pet Friendly – 4 Mins Walk
    • Adrift – Pet-friendly – 5 min Walk to Bay – Rustic Charm
    • Alkira – Pet Friendly – 4 Mins Walk to Beach
    • Aloha – Short Drive to Berry & The Beach – Fireplace and Firepit
    • Amaroo – Pet Friendly – 2 Mins Walk to Beach – Outdoor Fireplace
    • Anacapri – Pet Friendly – Opposite Beach – Fireplace
    • Anglesey – Pet Friendly – 4 Mins Walk to Beach
    • Annabel’s Place – Pet Friendly with Fireplace
    • Aqua Beachfront – Pet Friendly – 2 Mins Walk to Beach
    • Arizona – Pet Friendly – 1 Min Walk to Beach
    • Arklow – Pet Friendly with Ocean Views
    • Ayana – Pet Friendly – Directly Opposite Beach – Fireplace
    • Azure Absolute Beachfront – Pet Friendly with Stunning Views
    • Baci Al Mare – Pet Friendly – 3 Mins Walk to Beach
    • Bahia – Pet-Friendly – 10 Min Walk to Bay
    • Bailey’s Retreat – Pet Friendly Waterfront – 10 Mins Walk to Beach – Fireplace and Firepit
    • Banksia – Stunning New Absolute Beachfront
    • Bathers – Pet Friendly – 4 Mins Walk to Beach
    • Bay Blu – Pet Friendly – Waterfront
    • Bay Gem – Pet Friendly with Spa
    • Bayview – Absolute Waterfront with Jetty – 5 Mins to Hyams Beach
    • Beach Central – Pet Friendly – 2 Mins Walk to Beach
    • Beach Please – Pet Friendly – 3 Mins Walk to Beach
    • Beachcomber @ Currarong – Pet Friendly – 5 Mins Walk to Currarong Rockpools
    • Beachway – Pet Friendly – 2 Mins Walk to Beach
    • Beachwood – Firepit – Pet Friendly – 2 Mins Walk to the Beach
    • Blue Wren – Pet Friendly – 5 Mins Drive to Beach
    • Bluetongue: Pet Friendly with Spa – 4 Mins to Beach
    • Bluewater Jervis Bay – Pet Friendly with Spa
    • Boho – Pet Friendly – 1 Min Walk to Beach
    • Bonnie’s Bliss – 10 Mins Walk to Beach
    • Bower’s Nest – Pet Friendly – 2 Mins Walk to Beach
    • Breathe – Pet Friendly – 2 Mins Walk to Beach
    • Bungalow 21 at Jervis – 3 Mins Walk to Beach
    • Burra Beachy – Pet Friendly – 5 Mins Walk to Beach
    • Burra Days – Pet Friendly – 5 mins Walk to the Beach
    • Buwadi – Pet Friendly – 3 Mins Walk to Beach
    • Callala Beach Walk – Beachfront with Fireplace
    • Callala Calm – Pet Friendly – 5 Mins Walk to Beach
    • Callala Cottage – 4 Mins Walk to Beach
    • Callala Dreams – 4 Mins Walk to Beach
    • Callala Sunrise – Pet Friendly – 5 Mins Walk to Beach
    • Callie’s Retreat – Pet Friendly -3 Min Walk to Beach
    • Calming Waters – Pet Friendly – Community Pool
    • Calypso – 4 Mins Walk to Beach – Community Pool
    • Camellia – Pet Friendly – 3 Min Walk to Centre of Berry
    • Clara’s Coastal Cottage – Pet Friendly – 1 Min Walk to Beach
    • Clearwater – Absolute Beachfront – Walk onto the beach from the garden!
    • Coastal Capers – Pet Friendly – 10 Mins Walk to Beach
    • Coastal Oasis – Pet Friendly – 6 Mins Walk to Beach
    • Coastal Palms – Pet Friendly – 3 Mins Walk to Beach
    • Coastaway – Pet Friendly – 3 Min Walk to Beach
    • Coca Callala – Pet Friendly – 5 Mins Walk to Beach
    • Come Wot Mey – Pet Friendly – 4 Mins Walk to Beach
    • Cork Valley Farm – Escape to 35 Acres in the Country
    • Crystal Bay – Pet Friendly – 3 Mins Walk to Beach
    • Cunjevoi – Pet Friendly – 5 Mins Walk to Beach
    • Curley’s Sunsets – Pet Friendly – 10 Mins Walk to Beach
    • Curleys Outlook – Pet Friendly Waterfront
    • Da Roost – Family Luxury with Sweeping Coastal Views
    • Delamere – Pet Friendly – 5 Mins Walk to Beach
    • Eagles Point – Water Views & Spa – Pet Friendly
    • East Side Sands – Pet Friendly – 5 Mins Walk to Beach
    • Eclipse – Absolute Beachfront with Stunning Views
    • Elliniko – Pet Friendly with Fireplace – 2 Mins Walk to Beach
    • Enchante` – Pet Friendly – Absolute Waterfront – Fireplace
    • Endless Summer – Absolute Beachfront – Pet Friendly
    • Fintry Beach House – Pet Friendly – 10 Mins Walk to Beach
    • Fishery Road Cottage – Newly Renovated – Pet Friendly – 2 Mins Walk to Beach
    • Fleur de Chalet – Pet Friendly – 10 Mins Walk to Beach
    • Ginger’s – Pet Friendly – 4 Min Walk to Beach
    • Golden Sands – Pet Friendly – 2 Mins Walk to Beach
    • Grey Gables – Pet Friendly with Pool & Spa
    • Gumnut – Pet Friendly – 8 Mins Walk to Beach
    • Hanalei – Pet Friendly – Directly Opposite Waterfront
    • Havenwood – Pet Friendly – Spa & Community Pool
    • Hayes @ Jervis Bay – Multi Award Winner – 4 Mins to Beach
    • Hidden Orchard – Pet Friendly – Fireplace
    • HighTide – Pet Friendly Beachfront
    • Husky Sands – Pet Friendly – 5 Mins Walk to Beach
    • Idle Hours – Pet Friendly – 5 Mins Walk to Beach
    • Illaroo – Absolute Beachfront with Spa
    • Indigo – Pet Friendly – 7 Mins Walk to Beach
    • Innisfree – Pet Friendly – 2 Mins to Beach
    • Island Retreat – Pet Friendly with Swimming Pool
    • Jack’s Culburra – Absolute Waterfront with Fireplace
    • Jervis Bay Beach Shack – Pet Friendly – 1 Min Walk to Beach
    • Just Beachy – Pet Friendly – 4 Mins Walk to Beach
    • Karelda – Pet Friendly – Absolute Waterfront – Stunning Views
    • Keppel – Pet Friendly – 4 Mins Walk to Beach
    • Kingfisher – Pet-Friendly – 10 Min Walk to Beach
    • Kirkland – Pet Friendly – 5 Mins Walk to Beach
    • La Belle Vie – 1 Min Walk to Basin Walking Track
    • La Vista – Water Views & Mountain Vistas
    • Le Shack – Pet Friendly – 3 Mins Walk to Bay
    • LegaSea Lodge – Pet Friendly Beachfront with Plunge Pool
    • Lemon Drop – Pet Friendly – 4 Mins Walk to Beach
    • Little Bimbi – Pet Friendly Waterfront
    • Magnolia Cottage – Pet Friendly – 5 Mins Drive to Hyams Beach
    • Malda’s Retreat – Pet Friendly Absolute Beachfront with Spa
    • Matilda’s – Pet Friendly – Absolute Beachfront
    • Meeseeks – Pet Friendly – 2 Mins Walk to Beach
    • Middle Sea – Pet Friendly – 5 Mins Walk to Beach
    • Mirigaan – Pet Friendly – 8 Min Walk to Beach
    • Monterey Heights – Pet Friendly – Ocean Views
    • Morton Sonas – Pet Friendly – 5 Mins Walk to Beach
    • Nalu – Pet Friendly – 1 Min Walk to Beach
    • Nautilus – Pet Friendly – 5 Mins Walk to Bay
    • Neptune – Pet Friendly Absolute Beachfront with Stunning Views
    • Nest – Pet Friendly – 2 Min Walk to Beach
    • Ocean Dunes – Absolute Beachfront with Fireplace
    • Oceanside – Pet Friendly Absolute Beachfront
    • On The Lake – Pet Friendly Waterfront
    • Ours & Yours @ Culburra – 5 Mins Walk to Beach
    • Pagoda @ Culburra – Pet Friendly – Short Walk to Beach & Bay
    • Palms – Pet Friendly – 2 Mins to Beach
    • Panorama @ The Lake – Pet Friendly
    • Parkview – Pet Friendly – 5 Mins Walk to Beach
    • Pax & Coral – Pet Friendly with Amazing Spa
    • Peaceful Palms – Pet Friendly – 5 Mins to Bay
    • Peppertree Jervis Bay – Pet Friendly Beachfront with Sea Views
    • Periwinkle – Pet Friendly – 2 Mins Walk to Beach
    • Pipers Spot – Pet Friendly with Swimming Pool
    • Reflections – Pet Friendly Waterfront
    • Replenish – Pet Friendly with Spa
    • Rest – Pet Friendly with Outdoor Bath – 3 Mins Walk to Beach
    • Rockpool – Pet Friendly – 1 Min Walk to Beach
    • Rockwall – Pet-Friendly – Fire Pit
    • Roskell Retreat – Pet Friendly – 5 Mins Walk to Beach
    • Salt & Pepper – Pet Friendly – 5 Mins Drive to Hyams Beach
    • Salt Water Breeze – Pet Friendly with Spa
    • Saltbush Cottage – Pet Friendly – 1 Min Walk to Beach
    • Salty Shores Jervis Bay – 3 Mins to Beach
    • Sanctuary Blue – Pet Friendly – 5 Mins to Hyams Beach
    • Sandy Feet Retreat – Pet Friendly – 1 Min Walk to Beach
    • Sandy Paws – Pet Friendly – 4 Mins Walk to Beach
    • Sandy Rays – 5 Mins Walk to Beach
    • Saoire – Pet Friendly – 5 Mins Walk to Beach
    • Sapphire Sands – Pet Friendly – Community Pool
    • Scribbly Gum – Pet Friendly – 15 Mins Drive to Hyams Beach
    • Sea and Sun – Pet Friendly – 4 Mins to Beach
    • Sea La Vie – Pet Friendly with Swimming Pool & Spa
    • Seagrass – Pet Friendly – 10 Mins Walk to Beach
    • Seahaven – Pet Friendly with Ocean Views- 2 Mins to Beach
    • Seascape – Absolute Beachfront with Stunning Views & Fireplace
    • Seaview – Pet Friendly with Stunning Views – 1 Min to Beach
    • Serene – Pet Friendly with Swimming Pool
    • Shiloh Shores – Pet Friendly with Fire Pit – 5 Mins to Beach
    • Shores – Pet-Friendly – 1 Min Walk to Beach
    • Sirius Retreat – Pet Friendly – 3 Mins Walk to St. George Basin
    • Sole e Mare – Pet Friendly – Community Pool
    • Solymar – Adjacent to Beach – Pet Friendly
    • Southern Comfort – Pet Friendly with Fireplace – 2 Mins Walk to Beach
    • Spinnaker – Family Getaway – 2mins Walk to Beach
    • Spoondrift – Pet Friendly – 5 Mins Walk to Beach
    • Summer Salt – Fireplace – 3 Mins Walk to Beach
    • Summer Waters – Swimming Pool & Community Pool
    • Summerlea – Pet Friendly with Swimming Pool
    • Sunbaker – Pet Friendly Awards Finalist – 4 Mins Walk to Culburra Beach
    • Sunfish – Pet Friendly – 4 Mins Walk to Beach
    • Sunsets – Pet Friendly – 10 Mins Walk to Beach
    • Surfside – Waterfront with Stunning Views
    • Surfspray – Pet Friendly – Absolute Beachfront
    • Swell – Pet Friendly with Swimming Pool – 2 Mins Walk to Beach
    • Tangerine – Pet Friendly – 3 Mins Walk to Beach
    • Thalassa – Pet Friendly – 2 Mins Walk to Beach
    • The Anchor – Pet Friendly – 5 Mins Walk to Beach
    • The Cabin – Waterfront with Fireplace – 5 mins to the Bay
    • The Coast Beach – Pet Friendly – 2 Mins Walk to Bay
    • The Crescent @ Currarong – Pet Friendly Beachfront
    • The Dairy @ Cavan, Kangaroo Valley, Stunning Views
    • The Deckhouse – Pet Friendly – 2 Mins to Beach
    • The Oasis – Short Drive to Berry and The Beach
    • The Palings at Culburra – Pet Friendly Masterpiece
    • The Palms Villa – Pet Friendly – 4 Mins to Beach
    • The Relax Shack – Pet Friendly – 8 Mins Walk to Beach
    • The Sands – Pet Friendly – Community Pool
    • The Treehouse – Pet Friendly – 2 Mins Walk to Beach
    • The View @ Culburra – 1 Min Walk to Beach
    • The Villa @ Culburra – Pet Friendly – 4 Mins Walk to Beach
    • The Waterfront House – Pet Friendly – Absolute Waterfront
    • Tilly’s Retreat – Pet Friendly – 3 Min Walk to Beach
    • Time and Tide – Pet Friendly – 1 Min Walk to Beach
    • Tranquil Surf Oasis – Pet Friendly -2 Mins Walk to Lake
    • Tranquility – Pet Friendly with Fire Pit – 5 Mins Walk to Basin
    • Unwind – Pet Friendly – 1 Min Walk to Beach
    • Villa Franco – Pet Friendly – 8 Mins Walk to Beach
    • Villa Mare @ Culburra – 4 Mins Walk to Beach
    • Villa Zelma – Pet Friendly – 4 Min Walk to Beach
    • Wagtails – Pet Friendly – 5 Mins Walk to Beach
    • Wander Inn – Pet Friendly – 15 Mins Walk to Jervis Bay
    • Watermans – Absolute Beachfront – Pet Friendly
    • Watts Haus – Pet Friendly – 5 Mins Walk to Beach
    • Whitewash – Pet Friendly – 5 Mins Walk to Beach
    • Wildwood – Pet Friendly – 5 Mins to Beach
    • WindanSea Cottage – Pet Friendly – Ocean Glimpses
    • Woollamia Weekender – Pet Friendly – Plunge Pool
    • Yelo @ Culburra – Pet Friendly – 1 Min Walk to Beach
Questions You Should Ask When Handing Over Management Of Your Holiday Home

Questions You Should Ask When Handing Over Management Of Your Holiday Home

Owning a holiday home can be a rewarding investment, offering you the opportunity to generate income and enjoy holidays to your favourite place whenever you please!

However, managing a holiday property can be a complex and time-consuming task that can sometimes be difficult for first time holiday rentals to navigate. This is where rental managers come in – AKA professionals who specialise in taking care of every aspect of your property, from listing it on booking platforms to handling guest inquiries and ensuring your home is well-maintained. 

But choosing the right rental manager is a decision that shouldn’t be taken lightly and requires careful consideration. We’ve compiled a list of all the essential questions you should ask when handing over the management of your holiday home to ensure you get the best bang for your buck whilst also protecting your holiday rental.

Here's what you need to consider when handing over management of your holiday rental:

  1. Are There Hidden Fees? How much is it going to cost me? 

When selecting a rental manager for your property, it's crucial to consider several factors to maximise your return and get the most bang for your buck. First up, you want to look for managers who don't charge setup fees for listing your property on various booking platforms. 

Try to avoid any property manager imposing unnecessary annual or monthly fees, as transparent pricing is always key when giving someone management of your holiday rental. If you allow pets, inquire about any additional pet fees and carefully weigh any of those extra fees against potential income you will get from pet-friendly bookings. 

Ensure that technology fees are part of the manager's operational expenses, and are not an added cost to you. You also want to make sure cleaning costs are transparent with fixed prices to prevent any unexpected expenses. 

By ensuring you are aware of all fees and pricing when choosing someone to take over management of your holiday home helps to keep your money safe and in your pocket – it’s meant to be an investment after all!

  1. What’s the support look like for property owners? 

Choosing a manager for your holiday rental is a daunting task, and at Professional Holiday Homes we know that your holiday rentals are your baby. When looking to hand over management you want to prioritise a good relationship between manager and owner. 

Begin by confirming that the manager has a dedicated and responsive customer service team available 24  hours a day, seven days a week, as this is crucial for addressing any issues promptly and taking the stress of owners if guests encounter any difficulties 

Try to choose someone that is familiar with the area and can help to enhance guest satisfaction by knowing what’s good in the area and able to help guests with recommendations for their trip.

Seek out managers who implement incentive systems for their housekeeping staff, as motivated housekeepers are vital for ensuring your holiday rental stays in tip-top shape. 

You also want to consider the manager's experience and accolades in holiday home management – extensive experience and industry recognition demonstrate a profound understanding of best practices when handing over management of your property. 

Finally (and we think most importantly), you want to opt for teams of like-minded people over solo operators as a multifaceted team is essential for effective holiday rental management.

  1. What additional property services and amenities do you offer?

You want to ensure your listing stands out amongst the rest. You can do this by ensuring you choose a management company that uses experienced real estate photographers with professional equipment to produce high-quality images – it’s best to try to find someone who includes this service in their package. 

Quality linen is another key factor for guest comfort, so opt for a manager like us at Professional Holiday Homes that not only purchases and supplies high-quality linen but also professionally launders it at an affordable cost. Look for managers who provide a comprehensive room-by-room property setup guide to maintain a high-quality guest experience and cleanliness. 

Compliance with safety laws is key when handing over the management of your holiday rental, this can be done through in-house services for smoke alarms and evacuation diagrams that comply with the laws in your area. 

You also don’t want any Tom, Dick and Harry to rent your property if they have a track-record of damaging holiday rentals. To avoid this, discuss the guest vetting procedures to filter out potentially problematic guests, particularly for groups like parties, bucks, hens, or schoolies, to make sure your property remains in good hands.

  1. What marketing services are on offer? 

Marketing of your holiday rental is king when trying to secure consistent bookings. You want to make sure your property is listed on major booking platforms such as Airbnb, Stayz, Booking.com, and government tourism websites to maximise exposure to potential guests. 

Efficient communication is also vital, so you will want to opt for managers offering automated and customisable guest communications, avoiding those reliant on manual emails and text messages for consistent messaging. 

Additionally, you should aim to consider managers who offer weekly email marketing to tap into a database of previous guests for powerful repeat business opportunities maximising your returns. 

  1. What legal and financial considerations do I have to keep in mind?

When you choose a manager for your property, legal considerations should be your top priority. 

Start by verifying that the manager is a licensed real estate agent and holds professional indemnity insurance. Guaranteed compliance with any legal operations will give you peace of mind and protect your investment. 

To help safeguard against property damage or excess cleaning costs for each booking, inquire about measures like having the manager hold credit card pre-authorisations and information from your guests. 

You may also want to ensure that the rental manager doesn't impose any unnecessary limits on your own use of the property. Lastly, confirm that they conduct audited trust accounting in accordance with the laws in your state to maintain financial transparency and accountability.

Choosing the right rental manager for your holiday home involves thorough research and asking all the right questions!

Why choose us for management of your holiday rental?

At Professional Holiday Homes, we pride ourselves on providing exceptional service and transparency in holiday home management. We encourage you to ask us these questions, and you'll find that we meet and exceed your expectations in every aspect of holiday rental management. Your holiday rental investment is always in good hands when you choose to partner with us! 

You can also check out some of the other properties we manage here.

To do your due diligence properly we understand that you need to assess some of our competitors. To help you do this we’ve created a ‘Due Diligence Checklist’ (pre-filled with our responses). We invite you to use the checklist to see how our competitors compare.

Other Interesting Blogs

Stayz Priority Listings to End August 2017


st of the month you'll have been shocked to see that you couldn't purchase a priority listing for August 2017. After a swift phone call to the Stayz Sydney team we can confirm that priority listi...

Read More

The Top 10 Ways to Get More Holiday Home Bookings in 2019


In this article, CEO Craig Reid shares his top tips for getting more bookings for your holiday home in 2019... 1. Get Professional Photos When it comes to holiday planning, it is all about vi...

Read More

Eating and Drinking your way through the South Coast


What are the best things about going on holidays? Sleeping in, getting away from the stresses of work, peace and quiet; but best of all it’s the best time to experience new drinking and dining exper...

Read More

Safe Guests, Happy Host. The 7 Essential Ways to Protect Your Holiday Home from Risks.


Good news! You’ve just insured your holiday home with the best quality protection if something goes wrong. But how do you prevent things from going wrong in the first place? In the following guide,...

Read More

The Pros and Cons of Starting a Holiday Rental Property


  Buying property for investment purposes is popular the world over. But most investors choose the option of long-term tenanted rentals rather than go down the path of owning a holiday rental pr...

Read More

Why the South Coast is the perfect Winter escape for your family!


As the weather gets cooler, take a trip down to the South Coast and stay in one of our cosy properties. Winter weekends are all about sitting next to the fireplace with your family and maybe even with...

Read More