Professional Holiday Homes was founded by Award-winning holiday rental owner Craig Reid in 2017.
Craig started Professional Holiday Homes after the frustration of seeing so many holiday rental properties that were not meeting their earnings potential. He found that poor photographs, unprofessional descriptions and poor pricing were killing fabulous income streams for owners every day.
If marketed and managed effectively, a holiday rental property can be an incredible investment with immediate cash flow and a great lifestyle to boot. We encourage you to benefit from over 12 years expertise and reap the rewards.
Why Choose us?
We are not just a property manager – we’ve learned how to get the best results through hard earned experience of owning our own holiday rentals for over 12 years. There are thousands of real estate agents, but few that understand the unique nature of holiday rental properties. Our model is simple “the more money you make, the more money we make” that’s why we’re focused on continually improving your bookings not resting on our laurels. It’s a win-win situation for both of us.
We started our first holiday home, Hayes Beach House in 2009 and built it up to be a multi-award winning property that pays for itself an astonishing 8 times over! We added a second property, Sunbaker Beach House in 2016 and within 12 months had the property reaching the same booking figures as our first property. Our properties are not only Award-winners but are some of Australia’s most profitable and highly performing. You might be surprised to know that they are humble 3-bedroom homes and are probably just like the ones that you have. You don’t have to own a flashy beachfront or a grand country home to make great money from your holiday rental. Let us use our expertise to bring you the same amazing results that we have achieved.
Meet the Team
Founder and CEO
Craig is the owner of two of Australia’s most profitable holiday homes; Hayes Beach House (Jervis Bay) and Sunbaker Beach House (Culburra Beach). Prior to starting Professional Holiday Homes Craig was a customer experience and improvement consultant to some of Australia’s biggest and best organisations as well as a hospitality industry consultant. He has published three books; The Complete Guide to Buying a Café, The Complete Guide to Buying a Restaurant and The Process Revolution – Transforming Your Organisation with Business Process Improvement. His fourth book, The Profesional Holiday Home is due out soon! He enjoys nothing more than spending time at his holiday homes with his wife and 4 children. If you ask him he’ll deny he has a favourite (holiday home, that is!)
Sales & Accounts Manager / Customer Service Officer
Helen is the first point of contact for owners wishing to join us. Helen is also the contact point for all owner escalations and account enquiries.
Customer Service Officer
Bec manages the booking process from enquiry to check-out and everything in between. A local resident and former travel agent Bec’s experience and local knowledge help to create a great guest experience.
Customer Service Officer
Roxanne manages all guest enquiries on weekends and handles out of hours emergencies.
Manager, Admin Team
Marson heads up our administration team which handles all back office functions including guest vetting, invoicing, property setup, pricing changes and system administration.
John Casimir Pascual
John assists Marson in the administration team handling back office functions including guest vetting, invoicing, property setup, pricing changes and system administration.
Pete handles the pick up and delivery of our linen three days a week – he is a vital cog in the PHH machine!
Pricing and Social Media
Esther is our pricing guru who is continually tweaking pricing to achieve the best results for owners. She also handles our ongoing social media campaigns across Facebook, Instagram, Twitter and others.
Corina manages all of our day to day trust accounting, ensuring compliance with NSW Fair Trading standards.
Adara crafts the beautiful descriptions for our properties as well as writing our monthly newsletters. She also creates articles for our website to attract guests to stay in these beautiful parts of the world.