Stay on Top of Airbnb Repairs and Maintenance: Essential Tips for Keeping Your Property Guest-Ready
In Airbnb management, maintaining your property and addressing repairs quickly is crucial to ensuring a positive guest experience. Whether it’s a curtain rod falling down or a door handle coming loose, small issues can escalate if not fixed promptly. Having a reliable handyman or maintenance team on standby is essential to keeping your property in top shape. Here’s how to manage your Airbnb’s repairs and maintenance effectively.
Hire the Right Maintenance Help
When selecting a handyman or maintenance provider, it’s important to ask for a list of services they can assist with. While maintenance may not be a significant ongoing expense, small repair jobs will arise over time and need to be addressed promptly. Fixing these issues as soon as they occur can prevent them from piling up and creating a negative impression on guests.
An Airbnb owner shares: “Some of the repairs we’ve had to do include replacing fly screens, fixing door handles, repairing sticking windows, and tightening screws on chairs. Maintenance isn’t a large expense at our property, but it’s crucial to fix things immediately. Unresolved small issues can multiply over time and lead to negative reviews.”
Plumbing: Be Prepared for Emergencies
Plumbing problems are usually infrequent, but they can have a significant impact on your guests if they occur. Blocked drains, dripping taps, faulty toilets, or a failed hot water system can quickly turn a pleasant stay into a frustrating experience. It’s important to find a plumber who is located nearby and can respond to emergencies 24/7. Having a reliable plumber on call ensures that issues are resolved quickly, minimising any disruption to your guests.
An Airbnb owner shares: “We got a call at 10pm when a pipe burst under the house. Luckily, our plumber was out there in 15 minutes to fix the problem. We chose him because he was local and available at any hour.”
Electrical Installations and Repairs: Don’t Leave Guests in the Dark
While electrical issues are uncommon, they can be disruptive if they occur. Guests sitting in the dark is not something you want to deal with! Similar to plumbers, you should find an electrician who is close by and available 24/7 for emergencies.
When setting up your Airbnb, consider installing additional sockets behind beds for lamps and charging stations, as well as a circuit breaker—especially if you expect to host families with young children. These small touches can improve the guest experience and prevent potential issues down the line.
Avoid Disrupting Guests with Unscheduled Maintenance
One of the most important rules in Airbnb management is to ensure that maintenance work is never, ever carried out while guests are staying at the property. Just like with lawn and garden care, maintenance work should be scheduled around your bookings to avoid disrupting your guests. Consider giving your maintenance staff access to your booking calendar so they can plan repairs when the property is vacant. If your system doesn’t allow for this, you’ll need to coordinate directly with them to avoid any guest disturbances.
Conclusion
Managing repairs and maintenance is a vital part of Airbnb management. By hiring reliable maintenance providers, staying prepared for plumbing and electrical emergencies, and ensuring that work is scheduled around your bookings, you can keep your property in excellent condition and provide a great experience for your guests. Staying on top of repairs not only helps prevent small issues from turning into bigger problems but also contributes to positive reviews and repeat bookings. Keeping your Airbnb guest-ready at all times is key to long-term success.
