Individual Host

An individual host is a property owner who manages every aspect of their Airbnb listing. This option is perfect for those who want to be hands-on, handling everything from listing creation to guest communication.

Key responsibilities include:

• Communicating with guests and managing inquiries.
• Organising cleaning, maintenance, and restocking supplies.
• Handling check-ins and check-outs.

While being an individual host gives you complete control, it can be time-consuming. This option works best for owners with a single property or those who prefer personal involvement.

Co-Host

A co-host helps manage the property but doesn’t own it. They assist with tasks like guest communication, coordinating cleaning services, and handling guest issues.

Important legal note for NSW: In NSW, it is illegal for a co-host to handle any funds received by property owners unless they are a licensed real estate agent. Only licensed professionals are permitted to manage funds like guest payments and security deposits. These agents must hold a trust account and comply with strict audit requirements enforced by NSW Fair Trading.

For property owners in NSW, a co-host can share operational duties but must not handle any financial transactions to avoid legal penalties.

Professional Host

A professional host is a licensed real estate agent or property management company that fully manages short-term rentals. Professional hosts are the only ones allowed to legally handle financial transactions on behalf of property owners in NSW, ensuring compliance with regulations.

Key responsibilities include:

• Managing all aspects of property operations, including guest communication, cleaning, and maintenance.
• Handling funds and financial transactions in compliance with NSW regulations.
• Using advanced tools such as sophisticated property management systems and dynamic pricing systems to optimize bookings and maximise revenue.

Unlike individual hosts or co-hosts, professional hosts have access to technology that significantly improves property performance. These systems are often unaffordable or unavailable to individual hosts. For example, property management systems can streamline guest communication, automate booking processes, and track financials, while dynamic pricing systems automatically adjust rates based on demand, seasonality, and competition, leading to increased occupancy and higher revenue.

Visit our management services page for more details on how professional Airbnb management can help simplify your workload and increase profitability.

Which Option is Best for You?

The choice between an individual host, co-host, or professional host depends on your availability, involvement, and whether you need to comply with local regulations.

• If you enjoy managing the details and have the time, an individual host may be the right fit.
• If you want to delegate some tasks but stay compliant with NSW laws, a co-host can help, as long as they do not manage financial transactions.
• If you’re looking for a completely hands-off experience with access to advanced technology and legal compliance, a professional host is the best option, especially in NSW where strict rules apply to fund management.

If you’re curious about how professional Airbnb management can help, consider scheduling a free consultation to discuss your property’s potential. You can also download our free eBook to learn more about maximizing your Airbnb revenue.