The Ultimate Guide to Airbnb Security: Keyless Entry, Lock Boxes, and CCTV Cameras
When managing an Airbnb, ensuring that your guests have seamless access to the property and feel secure is crucial. Keyless entry systems, lock boxes, and security measures like CCTV cameras are key elements to consider. Here’s a breakdown of your options and best practices.
Keyless Entry Systems
Keyless entry systems are an excellent investment for any Airbnb. However, it’s important to choose the right system for your needs. While powered keyless entry systems with remote programming capabilities offer advanced features, they can be costly and complex. For most Airbnb hosts, a simple digital lock that can be updated manually is a better option. These locks are easy to use and maintain, providing a hassle-free experience for both you and your guests.
If you don’t need to change the code after each guest’s stay, a manually updated digital lock is ideal. It avoids the potential issues associated with powered systems, such as battery failure or technical malfunctions, ensuring that your guests can always access the property without any hiccups. Additionally, changing the code for each guest can be a significant hassle and may lead to issues if the process isn’t managed correctly. Mistakes with code changes can result in guests being locked out or accessing the property with an incorrect code, leading to frustration and a negative experience.
However, if you require the code to be changed for every guest, then a more advanced system might be necessary despite the added complexity and potential for guest issues.
Lock Boxes
If a keyless entry system is beyond your budget, a lock box with a combination lock is a viable alternative. Lock boxes are straightforward, cost-effective, and easy to use, though they don’t offer the same level of convenience as keyless systems.
For those opting for a lock box, it’s advisable to have at least four sets of keys:
- One set to store in the lock box.
- One set hidden at the property for when guests accidentally lock the keys inside (it will happen).
- One set for the cleaners (or consider an additional cleaner-specific lock box, which some cleaners prefer—this also eliminates the need to hide a key at the property).
- One set to keep at home.
An experienced host recommends placing the lock box next to the front door for maximum convenience. While there’s always a risk that someone could tamper with it, it’s likely more challenging to break into the lock box than to break down the door.
CCTV Cameras and Security
Security is a significant concern for both Airbnb hosts and guests. While you should never install a CCTV camera inside your Airbnb, there may be situations where exterior cameras are warranted. For example, if your property has areas where noise needs to be kept to a minimum, or if there have been theft incidents in the past, exterior cameras can provide valuable evidence. However, cameras should only be installed as a last resort, as they may deter potential guests from booking.
If you decide to install a CCTV camera on the exterior of your property, consider using solar-powered cameras. These cameras are an excellent alternative to hard-wired systems, as they don’t require mains power or expensive installation by an electrician. Solar-powered cameras are easy to install and maintain, and they can be connected to your Wi-Fi, allowing you to monitor the property remotely. This setup ensures that you can keep an eye on your property from anywhere, adding an extra layer of security for your guests and your investment.
When installing cameras, follow these simple guidelines:
- Inform guests on the booking websites that security cameras are present at the property and clearly state why they are there.
- Provide signage at the property informing guests that they may be recorded on CCTV.
- Avoid installing cameras in areas like decks or patios where guests spend a lot of time, as this could be seen as an invasion of privacy. Ideally, position cameras at the front of the property at access points.
Final Thoughts: Balancing Security and Guest Comfort
By carefully considering your options for keys, entry systems, and security measures, you can enhance both the convenience and safety of your Airbnb. This not only makes your property more attractive to potential guests but also provides peace of mind for you as a host. Remember, the key is to balance security with guest comfort—ensuring that guests feel safe without infringing on their privacy. With the right setup, your Airbnb can offer a secure, hassle-free experience that keeps guests coming back.